If you are looking to upgrade your kitchen or laundry room without the “sticker shock” of big-box retail prices, you’ve likely heard the term Scratch & Dent. For homeowners in Ham Lake, Blaine, and the North Metro, these appliances represent the best-kept secret in home savings.

But what exactly are you buying? At Appliance Solutions, we believe transparency is the key to a great deal. Here is everything you need to know about scoring high-end appliances at a fraction of the cost.

What is a “Scratch & Dent” Appliance?

The most important thing to know is that Scratch & Dent does not mean “used.” These are brand-new, never-before-used machines that sustained minor cosmetic imperfections during shipping or warehouse handling. Because we can’t sell them as “perfect-in-box,” we pass those massive savings—often 20% to 50% off—directly to you.

Why Savvy Ham Lake Shoppers Choose Scratch & Dent:

Full Manufacturer Warranties: Most of our units still carry the full factory warranty, giving you the same peace of mind as a “pristine” model.
Perfect Functionality: A small dent on the side of a dryer won’t affect how it dries your clothes. Every unit we sell is tested by our expert technicians.
Premium Brands for Less: Get the French-door refrigerator or the smart washer you’ve always wanted while staying within your budget.

3 Tips for Finding the Perfect Deal

1. Check the Placement

If a refrigerator has a scratch on the left side, but that side will be hidden against a cabinet or a wall in your kitchen, you’ve essentially found a “perfect” appliance for a discounted price. Always consider where the appliance will sit in your home before you buy.

2. Inspect the “Critical Points”

When shopping our showroom, our team will help you inspect the seals, hinges, and control panels. While a ding on the door is cosmetic, a compromised door seal can affect efficiency. We ensure all “working” parts are 100% factory-standard.

3. Ask About the Warranty

At Appliance Solutions, we are proud to offer NEW scratch and dent machines with a one-year manufacturer warranty (some exclusions apply). Always verify the warranty status so you know you’re protected.

Why Buy Locally in Ham Lake?

Buying scratch and dent from a local, family-owned business like Appliance Solutions means you get personalized service that the big chains can’t match. We are located right on Highway 65, making it easy for neighbors in Andover and Blaine to stop by and see our ever-changing inventory in person.

FAQ

Are scratch and dent appliances refurbished?

No. Refurbished (or reconditioned) appliances were previously owned and repaired. Scratch and dent appliances are brand-new and unused, having only suffered cosmetic surface damage.

Do you offer delivery for scratch and dent units?

Yes! We offer professional delivery and installation services for all our appliances throughout the Twin Cities North Metro area.

Can I see the damage before I buy?

Absolutely. We encourage you to visit our Ham Lake showroom at 16345 Minnesota 65 NE. We are fully transparent about every blemish, so there are no surprises when the unit arrives at your home.